{"id":1024,"date":"2019-11-18T19:32:29","date_gmt":"2019-11-18T19:32:29","guid":{"rendered":"http:\/\/localhost\/kendall\/?page_id=183"},"modified":"2024-10-22T04:15:55","modified_gmt":"2024-10-22T09:15:55","slug":"product-quality-guarantee","status":"publish","type":"page","link":"https:\/\/staging.phillips66.com\/kendallmotoroilcom\/product-quality-guarantee\/","title":{"rendered":"Our Product Quality Guarantee"},"content":{"rendered":"<div class=\"banner size-medium has-background-dim has-background-dim-60 banner--hero has-text-align- size-medium banner stack-on-mobile has-background-dim has-background-dim-60\">\n\t<picture class=\"banner__image\">\n\t\t\t\t<source srcset=\"https:\/\/staging.phillips66.com\/kendallmotoroilcom\/wp-content\/uploads\/sites\/18\/2024\/08\/KDL-Web-banner-04.png?w=2048 2048w, https:\/\/staging.phillips66.com\/kendallmotoroilcom\/wp-content\/uploads\/sites\/18\/2024\/08\/KDL-Web-banner-04.png?w=1536 1536w, https:\/\/staging.phillips66.com\/kendallmotoroilcom\/wp-content\/uploads\/sites\/18\/2024\/08\/KDL-Web-banner-04.png?w=1440 1440w, https:\/\/staging.phillips66.com\/kendallmotoroilcom\/wp-content\/uploads\/sites\/18\/2024\/08\/KDL-Web-banner-04.png?w=768 768w, https:\/\/staging.phillips66.com\/kendallmotoroilcom\/wp-content\/uploads\/sites\/18\/2024\/08\/KDL-Web-banner-04.png?w=390 390w, https:\/\/staging.phillips66.com\/kendallmotoroilcom\/wp-content\/uploads\/sites\/18\/2024\/08\/KDL-Web-banner-04.png?w=375 375w\" sizes=\"(min-width: 80em) 940px, (min-width: 75em) calc(100vw - 12.5rem), 100vw\" media=\"(max-width: 47.938em)\">\n\t\t\t\t<source srcset=\"https:\/\/staging.phillips66.com\/kendallmotoroilcom\/wp-content\/uploads\/sites\/18\/2024\/08\/KDL-Web-banner-04.png?w=2048 2048w, https:\/\/staging.phillips66.com\/kendallmotoroilcom\/wp-content\/uploads\/sites\/18\/2024\/08\/KDL-Web-banner-04.png?w=1440 1440w, https:\/\/staging.phillips66.com\/kendallmotoroilcom\/wp-content\/uploads\/sites\/18\/2024\/08\/KDL-Web-banner-04.png?w=1024 1024w, https:\/\/staging.phillips66.com\/kendallmotoroilcom\/wp-content\/uploads\/sites\/18\/2024\/08\/KDL-Web-banner-04.png?w=768 768w, https:\/\/staging.phillips66.com\/kendallmotoroilcom\/wp-content\/uploads\/sites\/18\/2024\/08\/KDL-Web-banner-04.png?w=375 375w\" sizes=\"(min-width: 80em) 940px, (min-width: 75em) calc(100vw - 12.5rem), 100vw\" media=\"(min-width: 48em)\">\n\t\t\t\t<img decoding=\"async\" class=\"banner__image\" src=\"https:\/\/staging.phillips66.com\/kendallmotoroilcom\/wp-content\/uploads\/sites\/18\/2024\/08\/KDL-Web-banner-04.png\" alt=\"\">\n\t\t\t<\/picture><div class=\"banner__content\">\n\n<h2 class=\"wp-block-heading\">Our Product Quality Guarantee<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"is-style-overline wp-block-paragraph\">Phillips 66\u00ae&nbsp;Commercial Lubricants Division guarantees that its Kendall\u00ae-branded lubricants meet or exceed the specifications stated by Phillips 66 for each product, and that they are free from defects. Therefore, Phillips 66 will pay for parts and labor deemed reasonably necessary to repair damage to engines or other pieces of equipment if it can be demonstrated that the damage was caused solely and directly by a breach of this warranty by Phillips 66.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">This warranty protects your equipment against lubricant-related failure as long as:<\/h3>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">It is serviced with Kendall-branded lubricant, provided the equipment is used under normal operating conditions and maintained according to the manufacturer\u2019s recommendations<\/li>\n\n\n\n<li class=\"wp-block-list-item\">The product used is confirmed by Phillips 66 to be a Kendall-branded lubricant<\/li>\n\n\n\n<li class=\"wp-block-list-item\">The product used is the correct Kendall-branded lubricant for your application<\/li>\n\n\n\n<li class=\"wp-block-list-item\">The engine or equipment was operated as specified by the engine or equipment manufacturer&#8217;s maintenance schedule<\/li>\n\n\n\n<li class=\"wp-block-list-item\">The lubricant was changed as specified by the engine or equipment manufacturer&#8217;s maintenance schedule<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Written documentation or maintenance records are provided that show the engine or equipment was serviced and maintained at regular intervals as specified by the manufacturer<\/li>\n\n\n\n<li class=\"wp-block-list-item\">The proper lubricant level has been maintained in the engine or equipment through documentation of frequency of oil make-up<\/li>\n\n\n\n<li class=\"wp-block-list-item\">A historical record of lubricant brands and types used during the life of the engine or equipment is provided, and the date of last use prior to switching to the Kendall-branded lubricant<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Phillips 66 is provided with a new and used sample of the Kendall-branded lubricant, with the plant fill codes, that are believed to be the cause of the engine or equipment failure, and Phillips 66 personnel are allowed to inspect the damaged engine or equipment, take samples, and perform lab tests on the samples<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Prompt notice of the problem is given to allow Phillips 66 to investigate the problem<\/li>\n\n\n\n<li class=\"wp-block-list-item\">This warranty shall be void if: (1) the wrong Kendall-branded lubricant is used for the application; (2) the damage is related to use of other competitive lubricants; (3) the damage is related to engine or equipment modification; or (4) the owner\/operator has failed to operate or maintain the engine or equipment as required by the manufacturer<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-white-color has-psx-red-background-color has-text-color has-background has-link-color wp-elements-2c8d1c9dba2c0e8741f41b55593439d6 is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\">To submit a claim under this warranty, please contact your Marketer Sales Representative, Lube Engineer, or call a Hotline Consultant at <strong>1-877-445-9198 to report the problem so we can resolve it promptly.<\/strong><\/h4>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-transparent\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/wp-content\/uploads\/sites\/18\/2019\/12\/Kendall_Limited_Warranty.pdf\">download pdf<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\">We\u2019ve extended our industry-leading product warranty to include fleets that use Super-D<sup>\u00ae<\/sup>&nbsp;FE 10W-30 in:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">All 2010 or newer Detroit Diesel (DTNA) Engines<\/li>\n\n\n\n<li class=\"wp-block-list-item\">All 2014 Cummins, PACCAR, International\/Navistar and Volvo Mack engines<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/kendallmotoroilcom\/wp-content\/uploads\/2020\/01\/Kendall-Heavy-Duty-Super-D-FE-Warranty.pdf\">view warranty<\/a><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Phillips 66\u00ae&nbsp;Commercial Lubricants Division guarantees that its Kendall\u00ae-branded lubricants meet or exceed the specifications stated by Phillips 66 for each product, and that they are free from defects. Therefore, Phillips 66 will pay for parts and labor deemed reasonably necessary to repair damage to engines or other pieces of equipment if it can be demonstrated [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"psx_page_submenu_id":0,"footnotes":"","widen_thumbnail_url":"","widen_thumbnail_width":"","widen_thumbnail_height":"","widen_thumbnail_focal_point_x":"","widen_thumbnail_focal_point_y":"","psx_hide_title":true},"class_list":["post-1024","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Our Product Quality Guarantee - Kendall<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our Product Quality Guarantee - Kendall\" \/>\n<meta property=\"og:description\" content=\"Phillips 66\u00ae&nbsp;Commercial Lubricants Division guarantees that its Kendall\u00ae-branded lubricants meet or exceed the specifications stated by Phillips 66 for each product, and that they are free from defects. 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