{"id":183,"date":"2019-11-18T19:32:29","date_gmt":"2019-11-18T19:32:29","guid":{"rendered":"http:\/\/movemosmarcas.com\/api-phillips\/?page_id=183"},"modified":"2024-10-08T10:35:45","modified_gmt":"2024-10-08T15:35:45","slug":"product-quality-guarantee","status":"publish","type":"page","link":"https:\/\/staging.phillips66.com\/phillips66lubricantscom\/why-phillips-66\/product-quality-guarantee\/","title":{"rendered":"Product Quality Guarantee"},"content":{"rendered":"<div style=\"--img-obj-pos: 60% 55%;\" class=\"banner has-text-align-center size-medium has-background-dim has-background-dim-60 banner--hero alignfull has-text-align-center size-medium banner content-position-undefined stack-on-mobile has-background-dim has-background-dim-60\">\n\t<picture class=\"banner__image\">\n\t\t\t\t<source srcset=\"https:\/\/phillips66.widen.net\/content\/6zsw4bouua\/jpeg\/p66-luibricants-Product_Quality_Guarantee_Hero_2x-1.jpeg?w=2048&#038;keep=c&#038;crop=yes&#038;color=cccccc&#038;quality=80 2048w, https:\/\/phillips66.widen.net\/content\/6zsw4bouua\/jpeg\/p66-luibricants-Product_Quality_Guarantee_Hero_2x-1.jpeg?w=1536&#038;keep=c&#038;crop=yes&#038;color=cccccc&#038;quality=80 1536w, https:\/\/phillips66.widen.net\/content\/6zsw4bouua\/jpeg\/p66-luibricants-Product_Quality_Guarantee_Hero_2x-1.jpeg?w=1440&#038;keep=c&#038;crop=yes&#038;color=cccccc&#038;quality=80 1440w, https:\/\/phillips66.widen.net\/content\/6zsw4bouua\/jpeg\/p66-luibricants-Product_Quality_Guarantee_Hero_2x-1.jpeg?w=768&#038;keep=c&#038;crop=yes&#038;color=cccccc&#038;quality=80 768w, https:\/\/phillips66.widen.net\/content\/6zsw4bouua\/jpeg\/p66-luibricants-Product_Quality_Guarantee_Hero_2x-1.jpeg?w=390&#038;keep=c&#038;crop=yes&#038;color=cccccc&#038;quality=80 390w, https:\/\/phillips66.widen.net\/content\/6zsw4bouua\/jpeg\/p66-luibricants-Product_Quality_Guarantee_Hero_2x-1.jpeg?w=375&#038;keep=c&#038;crop=yes&#038;color=cccccc&#038;quality=80 375w\" sizes=\"(min-width: 80em) 940px, (min-width: 75em) calc(100vw - 12.5rem), 100vw\" media=\"(max-width: 47.938em)\">\n\t\t\t\t<source srcset=\"https:\/\/phillips66.widen.net\/content\/6zsw4bouua\/jpeg\/p66-luibricants-Product_Quality_Guarantee_Hero_2x-1.jpeg?w=2048&#038;keep=c&#038;crop=yes&#038;color=cccccc&#038;quality=80 2048w, https:\/\/phillips66.widen.net\/content\/6zsw4bouua\/jpeg\/p66-luibricants-Product_Quality_Guarantee_Hero_2x-1.jpeg?w=1440&#038;keep=c&#038;crop=yes&#038;color=cccccc&#038;quality=80 1440w, https:\/\/phillips66.widen.net\/content\/6zsw4bouua\/jpeg\/p66-luibricants-Product_Quality_Guarantee_Hero_2x-1.jpeg?w=1024&#038;keep=c&#038;crop=yes&#038;color=cccccc&#038;quality=80 1024w, https:\/\/phillips66.widen.net\/content\/6zsw4bouua\/jpeg\/p66-luibricants-Product_Quality_Guarantee_Hero_2x-1.jpeg?w=768&#038;keep=c&#038;crop=yes&#038;color=cccccc&#038;quality=80 768w, https:\/\/phillips66.widen.net\/content\/6zsw4bouua\/jpeg\/p66-luibricants-Product_Quality_Guarantee_Hero_2x-1.jpeg?w=375&#038;keep=c&#038;crop=yes&#038;color=cccccc&#038;quality=80 375w\" sizes=\"(min-width: 80em) 940px, (min-width: 75em) calc(100vw - 12.5rem), 100vw\" media=\"(min-width: 48em)\">\n\t\t\t\t<img decoding=\"async\" class=\"banner__image\" src=\"https:\/\/phillips66.widen.net\/content\/6zsw4bouua\/jpeg\/p66-luibricants-Product_Quality_Guarantee_Hero_2x-1.jpeg?w=640&#038;keep=c&#038;crop=yes&#038;color=cccccc&#038;quality=80\" alt=\"\">\n\t\t\t<\/picture><div class=\"banner__content\">\n\n<h2 class=\"wp-block-heading\">Product Quality Guarantee<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Dedicated to Fulfilling Our Promise<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Phillips 66<sup>\u00ae<\/sup> Commercial Lubricants Division guarantees that its Phillips 66 branded lubricants meet or exceed the specifications stated by Phillips 66 for each product, and that they are free from defects. Therefore, Phillips 66 will pay for parts and labor deemed reasonably necessary to repair damage to engines or other pieces of equipment if it can be demonstrated that the damage was caused solely and directly by a breach of this warranty by Phillips 66.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This warranty protects your equipment against lubricant-related failure as long as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">It is serviced with Phillips 66 branded lubricant, provided the equipment is used under normal operating conditions and maintained according to the manufacturer\u2019s recommendations<\/li>\n\n\n\n<li class=\"wp-block-list-item\">The product used is confirmed by Phillips 66 to be a Phillips 66 branded lubricant<\/li>\n\n\n\n<li class=\"wp-block-list-item\">The product used is the correct Phillips 66 branded lubricant for your application<\/li>\n\n\n\n<li class=\"wp-block-list-item\">The engine or equipment was operated as specified by the engine or equipment manufacturer maintenance schedule<\/li>\n\n\n\n<li class=\"wp-block-list-item\">The lubricant was changed as specified by the engine or equipment manufacturer maintenance schedule<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Written documentation or maintenance records are provided that show the engine or equipment was serviced and maintained at regular intervals as specified by the manufacturer<\/li>\n\n\n\n<li class=\"wp-block-list-item\">The proper lubricant level has been maintained in the engine or equipment through documentation of frequency of oil make-up<\/li>\n\n\n\n<li class=\"wp-block-list-item\">A historical record of lubricant brands and types used during the life of the engine or equipment is provided, and the date of last use prior to switching to the Phillips 66 branded lubricant<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Phillips 66 is provided with a new and used sample of the Phillips 66 branded lubricant, with the plant fill codes, that are believed to be the cause of the engine or equipment failure, and Phillips 66 personnel are allowed to inspect the damaged engine or equipment, take samples, and perform lab tests on the samples<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Prompt notice of the problem is given to allow Phillips 66 to investigate the problem<\/li>\n\n\n\n<li class=\"wp-block-list-item\">This warranty shall be void if: (1) the wrong Phillips 66 branded lubricant is used for the application; (2) the damage is related to use of other competitive lubricants; (3) the damage is related to engine or equipment modification; or (4) the owner\/operator has failed to operate or maintain the engine or equipment as required by the manufacturer<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-style-default has-small-font-size wp-block-paragraph\">Phillips 66 is not responsible for (and hereby disclaims all liability for) special, indirect, incidental or consequential damages or losses. This warranty is in lieu of all other warranties regarding Phillips 66 branded lubricants, expressed or implied, including but not limited to those of merchantability and fitness for a particular purpose.<\/p>\n<\/blockquote>\n\n\n\n<div class=\"wp-block-group alignfull has-white-color has-psx-red-background-color has-text-color has-background has-link-color wp-elements-fa8cc902c828af323dc142c95e4bcadc is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center wp-block-paragraph\">To submit a claim under this warranty, please contact your Marketer Sales Representative, Lube Engineer or call a Hotline Consultant @<strong>1-877-445-9198<\/strong>to report the problem so we can resolve it promptly.<\/p>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/digitalmedia.phillips66.com\/assets\/share\/asset\/bpqun0dd2k\">Download PDF<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-gray-100-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Limited Warranty<\/h2>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">We\u2019ve extended our industry-leading limited product warranty to include fleets that use Guardol\u00ae FE 10W-30 in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">All 2010 or newer Detroit Diesel (DTNA) engines<\/li>\n\n\n\n<li class=\"wp-block-list-item\">All 2014 or newer Cummins, PACCAR, International\/Navistar and Volvo\/Mack engines<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/digitalmedia.phillips66.com\/assets\/share\/asset\/bpqun0dd2k\" target=\"_blank\" rel=\"noreferrer noopener\">View Warranty<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dedicated to Fulfilling Our Promise Phillips 66\u00ae Commercial Lubricants Division guarantees that its Phillips 66 branded lubricants meet or exceed the specifications stated by Phillips 66 for each product, and that they are free from defects. 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